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Merge Amazon Seller Central and BigCommerce Sales Data for Refund Reconciliation
Refunds are recorded differently enough between platforms that matching them back to original orders is one of the most error-prone manual tasks.
Why Amazon Seller Central and BigCommerce exports don't line up
- Amazon Seller Central: a purchase date/time column stamped in UTC, not your local time; item price, promotion discounts, and Amazon referral fees split across several columns; an Amazon Order ID in a long dashed format (e.g. 123-4567890-1234567). Also, reports differ noticeably between the 'All Orders' report and the Payments/Settlement report — totals rarely match at a glance.
- BigCommerce: an Order Date column that includes a full timestamp; Subtotal and Grand Total both included, which are easy to mix up when mapping; a numeric Order ID. Also, many optional columns are exported blank depending on store configuration, which can throw off auto-mapping by header position.
For refund reconciliation, that mismatch is exactly what causes hours of manual cleanup every period.
How to merge them in under a minute
- Open CSV Experts and set your target columns once (Date, Channel, Order ID, Total).
- Drop in your Amazon Seller Central export and map its columns once.
- Drop in your BigCommerce export and map it the same way — both merge into one sheet, normalized.
- Export as CSV or Excel. Same-layout files merge automatically next time.
FAQ
Does this upload my sales data anywhere?
No. Everything runs in your browser using JavaScript — your files are never sent to a server.
Does it work for more than two channels?
Yes. Add as many source files as you want; each distinct file layout is mapped once and remembered.
Prefer a longer walkthrough of this pair? See the step-by-step version.
More Amazon Seller Central + BigCommerce guides
- Amazon Seller Central + BigCommerce for Bookkeeping
- Amazon Seller Central + BigCommerce for Tax Prep
- Amazon Seller Central + BigCommerce for QuickBooks Import
- Amazon Seller Central + BigCommerce for Xero Import
- Amazon Seller Central + BigCommerce for Profit Tracking
- Amazon Seller Central + BigCommerce for Inventory Reconciliation